Your First Visit to JTR Energy: A Comprehensive Guide

Welcome to JTR Energy

At JTR Energy, we’re committed to providing top-notch air conditioning and heating services to our valued customers in Bourbonnais, Monee, Peotone, Matteson, Crete, Chicago Heights, Homewood, Frankfort, and surrounding areas in Illinois. To ensure your first visit with us is smooth and productive, we’ve prepared this guide to help you know what to expect.

Before Your Appointment

  1. Schedule your visit: Call our office or use our online booking system to set up an appointment at a time that’s convenient for you.
  2. Prepare your questions: Make a list of any concerns or issues you’ve been experiencing with your HVAC system.
  3. Clear the area: Ensure easy access to your heating and cooling units, both indoors and outdoors.

During Your Visit

  1. Meet your technician: Our professional technician will arrive on time, introduce themselves, and explain the inspection process.
  2. System assessment: The technician will thoroughly examine your HVAC system, checking for any potential issues or areas that need attention.
  3. Discuss findings: After the inspection, you’ll receive a detailed explanation of your system’s condition and any recommended services or repairs.

After Your Visit

  1. Review your options: If any repairs or upgrades are suggested, we’ll provide you with clear information about your choices.
  2. Schedule follow-up: If necessary, we’ll help you schedule any additional appointments for repairs or maintenance.
  3. Provide feedback: We value your opinion and encourage you to share your experience with us.

At JTR Energy, we’re dedicated to ensuring your comfort and satisfaction. By following this guide, you’ll be well-prepared for your first visit and on your way to enjoying a perfectly climate-controlled home all year round.